Welcome to SMSmartinfotech.com. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our bulk SMS and WhatsApp service. By using our services, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
- Account Information: When you register for our services, we collect personal information such as your name, email address, phone number, and company details.
- Payment Information: For billing purposes, we collect payment details, including credit card information or bank account details.
1.2 Usage Information
- Service Usage Data: We collect information about how you interact with our services, such as the number of messages sent, delivery reports, and usage logs.
- Device Information: We may collect information about the device you use to access our services, including IP address, browser type, and operating system.
1.3 Communication Data
- Message Content: We collect the content of the messages you send via our services. This includes SMS text messages, WhatsApp messages, and any multimedia files shared.
2. How We Use Your Information
2.1 Providing Services
- To deliver bulk SMS and WhatsApp services, including message delivery, tracking, and reporting.
2.2 Improving Services
- To analyze usage trends and improve our service quality and functionality.
2.3 Communication
- To send you updates, newsletters, and promotional materials (you can opt-out at any time).
- To respond to your inquiries and provide customer support.
2.4 Compliance
- To comply with legal obligations and protect against fraudulent or illegal activity.
3. How We Share Your Information
3.1 Service Providers
- We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and hosting providers.
3.2 Legal Requirements
- We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or subpoenas).
3.3 Business Transfers
- If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
6.1 Access and Correction
- You have the right to access and correct your personal information held by us.
6.2 Deletion
- You may request the deletion of your personal information, subject to certain legal obligations.
6.3 Opt-Out
- You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the “Last Updated” date at the top of this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SMSmartinfotech.com